My Recently Visited Services
Receive troubleshooting and support for barcoded devices, including laptops, desktops, and tablets. If on-site resolution is not possible, issues will be escalated internally as needed.
Get assistance with college-issued printers for issues like paper jams, error codes, or low paper and/or toner trays to ensure smooth printing operations.
This document outlines the process for obtaining editing privileges for Hamilton webpages.
Get assistance with resolving login problems for Hamilton systems, including account lock-outs, re-enabling access, and student organization accounts.
Request assistance with managing Duo Multi-Factor Authentication, including registration, troubleshooting, or updating devices.
Request assistance with troubleshooting, installing, configuring, and maintaining software applications used by the Hamilton community.
Submit a purchase request for equipment outside the replacement cycle.
Various Hamilton College constituents have access to protected website resources accessible using a username and password.
Connect securely to the Hamilton College network from off-campus using the VPN service, which enables remote desktop access, network drive connectivity, and Citrix workspace use.
SiteManager is Hamilton College's Content Management System and can be used by employees and students to build and maintain webpages on www.hamilton.edu, academics.hamilton.edu, courses.hamilton.edu, people.hamilton.edu, and students.hamilton.edu. Use this service to create a ticket if you are experiencing unexpected behaviors, or errors while using Sitemanager.
My Hamilton is Hamilton College's portal, a hub for accessing College resources.
Use this service to create a ticket if you are experiencing unexpected behaviors, or errors while using MyHamilton.
The Hamilton College Web Services team builds and maintains custom web applications to meet the needs of the College community in the absence of enterprise solutions. Use this service to create a ticket if you are experiencing unexpected behaviors, or errors while using custom web applications.
Submit exception requests for Listserv policies to send a mass email to Hamilton community members.
Request multiple sections of a Blackboard course be merged into one course space.
Manage sponsored accounts at Hamilton College, including creating accounts, assigning sponsors, and documenting their purpose and usage.
Request a Google Shared Drive -- a collaborative space for your class, department, or your colleagues to gather important documents and files.
Resolve issues with macOS or Windows devices, including crashes, boot failures, update problems, or performance slowdowns.
Request assistance with Gmail or another Google Workspace application.
Resolve connectivity problems with the campus internet, including wired and wireless issues, slow speeds, or dropped connections.
Submit a ticket to report functionality issues for peripheral devices such as keyboards, mice, monitors, and docking stations.
Submit a request for a preferred name change for Hamilton College faculty and staff.
Access troubleshooting and support for personal computers, with Help Desk technicians diagnosing and resolving common issues or escalating to a CCNY hardware technician if needed.
Report a technology issue in a TE Classroom or an event space, and an AV technician will investigate.
Use 25Live to book and request audiovisual support for an event or a class.