My Recently Visited Services
Request a Google Shared Drive -- a collaborative space for your class, department, or your colleagues to gather important documents and files.
My Hamilton is Hamilton College's portal, a hub for accessing College resources.
Use this service to create a ticket if you are experiencing unexpected behaviors, or errors while using MyHamilton.
Connect securely to the Hamilton College network from off-campus using the VPN service, which enables remote desktop access, network drive connectivity, and Citrix workspace use.
Get assistance with college-issued printers for issues like paper jams, error codes, or low paper and/or toner trays to ensure smooth printing operations.
Request multiple sections of a Blackboard course be merged into one course space.
Request assistance with troubleshooting, installing, configuring, and maintaining software applications used by the Hamilton community.
Get assistance with resolving login problems for Hamilton systems, including account lock-outs, re-enabling access, and student organization accounts.
Service to replace Hamilton barcoded machines that are up for replacement.
Submit a purchase request for equipment outside the replacement cycle.
Submit exception requests for Listserv policies to send a mass email to Hamilton community members.
Report a technology issue in a TE Classroom or an event space, and an AV technician will investigate.
This document outlines the process for obtaining editing privileges for Hamilton webpages.
Various Hamilton College constituents have access to protected website resources accessible using a username and password.
Submit a ticket to report functionality issues for peripheral devices such as keyboards, mice, monitors, and docking stations.
Assistance in resolving browser related issues such as pages not loading, slow performance, crashes, or errors.
Request assistance with managing Duo Multi-Factor Authentication, including registration, troubleshooting, or updating devices.
Resolve connectivity problems with the campus internet, including wired and wireless issues, slow speeds, or dropped connections.
Report phishing emails with this service to help combat cyber threats. Include the email content or screenshots in your report and reach out to the Help Desk for additional assistance.
Manage sponsored accounts at Hamilton College, including creating accounts, assigning sponsors, and documenting their purpose and usage.
Submit general issues and errors associated with your list.
Request the creation or editing of a network shared drive on Hamilton's network to securely store and access data from anywhere on campus. Faculty and staff can specify storage type, drive details, and consult with a technician for tailored solutions.
Submit a request for a preferred name change for Hamilton College faculty and staff.
Use 25Live to book and request audiovisual support for an event or a class.
Speak with an AV technician and schedule a time for a consultation on using TE classroom audiovisual technology.
Access troubleshooting and support for personal computers, with Help Desk technicians diagnosing and resolving common issues or escalating to a CCNY hardware technician if needed.