My Recently Visited Services
Submit a purchase request for equipment outside the replacement cycle.
Various Hamilton College constituents have access to protected website resources accessible using a username and password.
Use this service to create a ticket if you are experiencing unexpected behaviors, or errors while using MyHamilton.
Access troubleshooting and support for personal computers, with Help Desk technicians diagnosing and resolving common issues or escalating to a CCNY hardware technician if needed.
Get assistance with resolving login problems for Hamilton systems, including account lock-outs, re-enabling access, and student organization accounts.
To create a list on the Listserv server, the user must submit this service request.
Request assistance with troubleshooting, installing, configuring, and maintaining software applications used by the Hamilton community.
Assistance in resolving browser related issues such as pages not loading, slow performance, crashes, or errors.
Submit general issues and errors associated with your list.
Report a technology issue in a TE Classroom or an event space, and an AV technician will investigate.
Request the creation or modification of a network shared drive on Hamilton’s network to securely store and access data from campus systems. Faculty and staff may specify storage type, drive details, access changes, or request consultation for tailored storage solutions.
Support for existing barcoded devices, including laptops, desktops, and tablets.
Having trouble with your Hamilton email or Google Workspace tools? Whether an email went missing—due to deletion, filters, or security tools like Abnormal Security—or you need help with Drive, Docs, or Calendar, this is the place to get it sorted.
Get assistance with college-issued printers for issues like paper jams, error codes, or low paper and/or toner trays to ensure smooth printing operations.
Manage sponsored accounts at Hamilton College, including creating accounts, assigning sponsors, and documenting their purpose and usage.
Request a Google Shared Drive -- a collaborative space for your class, department, or your colleagues to gather important documents and files.
Connect securely to the Hamilton College network from off-campus using the VPN service, which enables remote desktop access, network drive connectivity, and Citrix workspace use.
Request assistance with managing Duo Multi-Factor Authentication, including registration, troubleshooting, or updating devices.
Resolve issues with macOS or Windows devices, including crashes, boot failures, update problems, or performance slowdowns.
Service to replace Hamilton barcoded machines that are up for replacement.
Submit a ticket to report functionality issues for peripheral devices such as keyboards, mice, monitors, and docking stations.
This document outlines the process for obtaining editing privileges for Hamilton webpages.
Submit exception requests for Listserv policies to send a mass email to Hamilton community members.
Request installation, relocation, or replacement of equipment such as network devices, phone systems, coax jacks, computers, and printers. Note: Computer replacements should be submitted through the Device Replacement service.