My Recently Visited Services
Submit a purchase request for equipment outside the replacement cycle.
Request a Google Shared Drive -- a collaborative space for your class, department, or your colleagues to gather important documents and files.
My Hamilton is Hamilton College's portal, a hub for accessing College resources.
Use this service to create a ticket if you are experiencing unexpected behaviors, or errors while using MyHamilton.
Resolve connectivity problems with the campus internet, including wired and wireless issues, slow speeds, or dropped connections.
Request to develop and new Web application or site, request to add a new feature to an existing Web application.
Request assistance with troubleshooting, installing, configuring, and maintaining software applications used by the Hamilton community.
Assistance in resolving browser related issues such as pages not loading, slow performance, crashes, or errors.
Manage sponsored accounts at Hamilton College, including creating accounts, assigning sponsors, and documenting their purpose and usage.
SiteManager is Hamilton College's Content Management System and can be used by employees and students to build and maintain webpages on www.hamilton.edu, academics.hamilton.edu, courses.hamilton.edu, people.hamilton.edu, and students.hamilton.edu. Use this service to create a ticket if you are experiencing unexpected behaviors, or errors while using Sitemanager.
Report phishing emails with this service to help combat cyber threats. Include the email content or screenshots in your report and reach out to the Help Desk for additional assistance.
Report any security incidents, from suspicious activity to active threats, to the Hamilton College Help Desk immediately to protect systems, data, and campus integrity.
Hamilton College students and employees can request access to build and maintain websites on employees and students to build webpages on academics.hamilton.edu, courses.hamilton.edu, people.hamilton.edu, and students.hamilton.edu. Use this service to create a ticket if you are seeking personal web space provided by Hamilton.
Resolve issues with macOS or Windows devices, including crashes, boot failures, update problems, or performance slowdowns.
Borrow technology items such as laptops and adapters for short-term use. Adapters are available to all community members while laptops are only available to faculty and staff.
Provide a time for a leaving faculty or staff member to drop off their barcoded device with the Help Desk, or request a time for the computer(s) to be picked up by a member of our team.
Service to replace Hamilton barcoded machines that are up for replacement.
The Hamilton College Web Services team builds and maintains custom web applications to meet the needs of the College community in the absence of enterprise solutions. Use this service to create a ticket if you are experiencing unexpected behaviors, or errors while using custom web applications.
Submit a ticket to report functionality issues for peripheral devices such as keyboards, mice, monitors, and docking stations.
Use 25Live to book and request audiovisual support for an event or a class.
Request multiple sections of a Blackboard course be merged into one course space.
Speak with an AV technician and schedule a time for a consultation on using TE classroom audiovisual technology.
Report a technology issue in a TE Classroom or an event space, and an AV technician will investigate.
Request installation, relocation, or replacement of equipment such as network devices, phone systems, coax jacks, computers, and printers. Note: Computer replacements should be submitted through the Device Replacement service.
Various Hamilton College constituents have access to protected website resources accessible using a username and password.
Access troubleshooting and support for personal computers, with Help Desk technicians diagnosing and resolving common issues or escalating to a CCNY hardware technician if needed.