Listserv Issues and Errors

Overview

This service provides assistance with resolving general issues or errors with your list, including help for both owner and subscriber issues. This could involve problems with subscription, digest mode, or sending mass emails.

If you are requesting to be subscribed or unsubscribed from a Listserv, please first try to add/remove yourself using the instructions here.

Ticket Information

Who may request this service?

This service may be requested by list owners and subscribers to any Listserv email lists associated with Hamilton College.

What information should be included in the ticket?

  • List name: the name of the list you are having trouble with
  • Detailed description: a clear explanation of the problem
    • Bounce message: if you are receiving a bounce message, please copy and paste it into your description

Additional Assistance

For more information regarding Listserv, click here. If you have any questions about this service, please contact the Help Desk for further assistance.

 
Request Service

Related Articles (7)

This article outlines the time commitment and skills required for owning and managing a mailing list, covering different types of lists, their management needs, and the basic responsibilities of a list owner.
This article explains the process for sending a mass email, including how to choose the appropriate mailing list, follow the mass mail guidelines, and confirm the message before sending.
This article explains how to manage Listserv subscription settings, focusing on enabling or disabling Digest Mode to consolidate messages into a single daily email for improved inbox management.
This article provides detailed instructions on subscribing to and unsubscribing from Listserv lists at Hamilton College, including how to request an exception for subscribing to certain lists, and how to manage subscription settings like digest mode or temporary email suspension.
This article serves as a hub for all information regarding the Hamilton Listserv.
This article provides a comprehensive guide to managing a Listserv, covering essential steps such as logging in, setting preferences, adding or removing subscribers, and efficiently handling bulk operations.
This article provides instructions on how to turn off and on ones mailing status for emails from Hamilton Listserv.