Overview
Hamilton Barcoded Device Support provides general help for Hamilton-barcoded devices including laptops, desktops, and tablets.
You can request this service for hardware failures or any technical issues that prevent the device from working.
Ticket Information
Who may request this service?
This service is available to all staff and faculty members with barcoded machines.
What information should be included in the ticket?
Please have the following information ready when submitting your ticket:
- Detailed description: describe the issue, including when it began, and any steps you've taken to resolve it
- Barcode: if the issue is with a Hamilton barcoded device
- Machine specifications: device specifications, model, operating system, etc.
Additional Assistance
For further assistance beyond this service, consider checking out our knowledge base for solutions to common problems. You can also check out the device manufacturer's support site for additional troubleshooting guides.
Feel free to reach out to the Help Desk if you have any questions about this service.