Request the installation, relocation, or replacement of equipment such as network devices, phone systems, or coax jacks. This service supports upgrades, repairs, or adjustments.
Request the creation of a network shared drive on Hamilton's network to securely store and access data from anywhere on campus. Faculty and staff can specify storage type, drive details, and consult with a technician for tailored solutions.
Connect securely to the Hamilton College network from off-campus using the VPN service, which enables remote desktop access, network drive connectivity, and Citrix workspace use.
Resolve connectivity problems with the campus internet, including wired and wireless issues, slow speeds, or dropped connections.