Get assistance with resolving login problems for Hamilton systems, including account lock-outs, re-enabling access, and student organization accounts.
Request assistance with managing Duo Multi-Factor Authentication, including registration, troubleshooting, or updating devices.
Provide a time for a leaving faculty or staff member to drop off their barcoded device with the Help Desk, or request a time for the computer(s) to be picked up by a member of our team.
Schedule the onboarding for new Hamilton College employees.
Submit a request for a preferred name change for Hamilton College faculty and staff.
Manage sponsored accounts at Hamilton College, including creating accounts, assigning sponsors, and documenting their purpose and usage.