Listserv Services

Overview

The Listserv Services provide support for Hamilton College's mass email mailing lists, including creating new lists, troubleshooting issues with existing lists, and requesting exceptions to Listserv policies. Whether you need to establish a mailing list for your department or organization, resolve problems with message delivery or subscriptions, or request permission to send a message to a list, this service is here to help.

Three service offerings are available under this service:

  1. Listserv Issues and Errors – For assistance troubleshooting problems with existing Listserv mailing lists, including message delivery failures, bounce messages, subscription issues, digest settings, and messages that have been rejected or held for approval.

  2. Listserv List Creation – For requests to create a new Listserv mailing list for discussions, announcements, or sharing information with the Hamilton College community. This offering allows you to specify the list's purpose, type, and settings.

  3. Listserv Exception Request – For requests to obtain an exception to existing Listserv policies, allowing you to send a single message to a mailing list for which you do not normally have posting privileges. This includes basic and research-related exceptions.

Additional Assistance

For more information about Listserv, including list management, posting guidelines, and college policies, please see the Listserv Resources and the Listserv Policy.

If you have any questions about this service, please contact the Help Desk for further assistance.

 
Report Listserv Issue or Error Request Listserv List Creation Request Listserv Exception

Related Articles (7)

Becoming a Listserv List Owner
This article outlines the time commitment and skills required for owning and managing a mailing list, covering different types of lists, their management needs, and the basic responsibilities of a list owner.
How to Send Mail to One of the Mass E-mail Lists
This article explains the process for sending a mass email, including how to choose the appropriate mailing list, follow the mass mail guidelines, and confirm the message before sending.
How to Set Your Listserv Subscription to Digest Mode
This article explains how to manage Listserv subscription settings, focusing on enabling or disabling Digest Mode to consolidate messages into a single daily email for improved inbox management.
How to Subscribe To or Unsubscribe From a Listserv List
This article provides detailed instructions on subscribing to and unsubscribing from Listserv lists at Hamilton College, including how to request an exception for subscribing to certain lists, and how to manage subscription settings like digest mode or temporary email suspension.
Listserv Resources
This article serves as a hub for all information regarding the Hamilton Listserv.
Quick Start Guide for List Owners
This article provides a comprehensive guide to managing a Listserv, covering essential steps such as logging in, setting preferences, adding or removing subscribers, and efficiently handling bulk operations.
Turning Mass Mail Off and On
This article provides instructions on how to turn off and on ones mailing status for emails from Hamilton Listserv.