Software and Applications

Articles related to specific software and applications.

Categories (4)

Blackboard

Articles related to Blackboard use for both students and instructors.

Colleague

Support articles for using Colleague Self Service.

CrashPlan

Articles related to all things Crashplan.

Web Browsers

Articles related to specific browser errors and navigating the web.

Articles (21)

Pinned Article Software Deployment on Hamilton College's Barcoded Machines

This article provides information on what software is installed on Hamilton barcoded machines, differentiating between the academic image, departmental image, and lab computer.

Adding a New Device to Duo

This article provides instructions for a user to add another device to their Duo account.

Adding a News Feed to MyHamilton

This article provides information on adding a News feed that is not already provision on MyHamilton.

Adobe Creative Cloud Access

This article provides general information on Adobe Creative Cloud usage for employees and students. It also provides instructions to install Creative Cloud.

Error "Bad parameter" in Adobe Acrobat when Making Document Searchable

This article explains a solution for the "Bad Parameter" error that may occur when making a PDF document searchable.

File Browsing & Drive Mapping from Citrix

This article provides a general understanding on file browsing and drive mapping within the Citrix application.

Google Drive (G:) refuses to mount or open on Windows

This article describes how to deal with a Google Drive that refuses to open on Windows.

Installing, Configuring, and using Cisco Jabber

This article provides instructions on installing, configuring, and using the Cisco Jabber Client.

Installing, Registering, and Opening the Citrix Workspace

This article provides step-by-step instructions on installing and registering the Citrix client.

Introduction to Qualtrics

This article provides information on accessing Qualtrics.

Mathematica

This article provides instructions on requesting a Mathematica license for students, Faculty, and staff. It also provides How-to resources for Mathematica.

MATLAB

This article provides information on the use of MATLAB through Citrix or a personal computer. The article also provides links to MATLAB resources.

Microsoft Word Displays a Yellow "View Only" Banner

This article explains how to resolve the "view only" banner within Office applications.

Recovering or Updating a Bitlocker PIN

This article explains how to recover one's Bitlocker to be able to log into the machine and then update the Bitlocker for future use.

Registering, Logging-in, and Using Microsoft 365 Office Online

This article provides information on registering, logging in, and using the Microsoft 365 Web client.

SLCR - Savedlist Creation

This article explains how to create or use a Savedlist specification in Colleague.

Survey Tools

This article outlines the survey tools supported by Hamilton College and provides usage instructions for the college's survey platform.

Updating Mac Passwords with NOMAD

This article explains how to sync computer passwords with Hamilton passwords using NOMAD.

Upgrading Hamilton-owned PCs to Windows 11

This article explains how to upgrade Hamilton-owned PCs running Windows 10 to Windows 11.

Windows 11 - Frequently Asked Questions (FAQ) for Employees

This article answers some common questions or concerns employees may have after upgrading to Windows 11.

Zoom for GSuite

This article provides instruction on how to install the "Zoom for GSuite " add-on and using it within applications such as Gmail and Google Calendar.