Articles related to account set up and use, passwords and access to systems.
This article explains how to reset your Hamilton SSO password independently, including steps for recovery via text or email, and provides guidance for reporting security incidents to the Help Desk.
This article provides a background on the Rapid Identity claim process as well as a tutorial video on how to do so yourself.
This article provides instructions on how to configure and manage permissions for a parent/guardian account.
This article discusses your options for account related resources when retiring. Reach out to the Help Desk for more information.
This article explains how My Hamilton is a personalized portal for Hamilton College students and employees, providing customizable access to resources like email, calendar, Blackboard, campus news, and various academic and personal management tools.
This article explains how to request new accounts or access (aka entitlements) in Rapid Identity.
This article explains how additional entitlements can be requested in Rapid ID.
This article displays the error code that appears when a timeout request occurs on Blackboard and offers a solution: clearing cached images and files, as well as deleting browser cookies.