Overview
This service supports the installation, relocation, or replacement of essential equipment to maintain functionality, support upgrades, or address repair needs. It includes work on network devices, phone systems, and coaxial jacks. The service also covers physical moves of computers and printers; however, computer replacements should be requested through the designated Device Replacement service.
Ticket Information
Who may request this service?
This service may be requested by Hamilton faculty, staff, and Community Advisors on behalf of their residents.
What information should be included in the ticket?
- Location: building and room for equipment installation, relocation, or replacement
- Details: description of the equipment and reason for the request (e.g., upgrade, repair, or relocation)
- Deadline: desired completion date or urgency of the request
Additional Assistance
If you have any questions about this service, please contact the Help Desk for further assistance.