Hamilton has printers available to employees using a Hamilton-issued Mac or PC. For Mac users, most printers can be found and installed via the Self-Service application. However, some (i.e., Multi-Functional Device printers) may only be added using their IP address. You can also use these steps to connect a printer to a personal Mac device.
Instructions
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On your Mac, click on the Apple Menu and open System Preferences.
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Click on Printers & Scanners.
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In the Printing tab, click Add Printer, Scanner, or Fax…. to the left of the window. If the little plus sign is grayed out, click the lock icon below. Enter your computer credentials to unlock the preference pane, then the plus sign will be accessible. An Add Printer page will come up where you will want to click the globe.
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You must type in the following information into the following locations.
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Address: You can locate the IP address directly on the MFD, by asking your AOA, or through the Help Desk.
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Protocol: Choose Line Printer Daemon (LPD).
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Name: The name you would refer to that printer as.
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The Location and Use should autofill.
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Once the necessary information has been filled in, you can Add the printer and attempt a print job.
If you are adding a printer to a personal Mac, you must first install the following items:
- PaperCut Client: Click Go on your upper left taskbar and then Connect to server. Type in smb://printx/pcclient/mac and run client-local-install.app. If prompted, enter your Hamilton username and password for directory access. Once installed, launch the PCClient application from your applications folder and sign in with your Hamilton credentials.
- HP printer drivers: https://support.apple.com/kb/dl1888?locale=en_
More information
If you continue to have issues printing, repeat the steps but instead of choosing LPD as the protocol, choose IPP.
Please consult the Related Articles on the sidebar. If you continue to have trouble printing, do not hesitate to start a ticket with the Help Desk.