Overview
Here are some guiding questions: DELETE THIS INFORMATION AND WRITE THE OVERVIEW IN PARAGRAPH FORM IN SIZE 16 FONT
Ticket Information
Who may request this service?
This service may be requested by ________.
What information should be included in the ticket?
- A list of information they must have ready to include on the ticket
Additional Assistance
Here you can include links to additional information (knowledge base, manufacturer websites, etc. or related services). If there is nothing else to say, just say this:
If you have any questions about this service, please contact the Help Desk for further assistance.