Skip to main content
(opens in a new tab)
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Service Catalog
Network Services
Wired or Wireless Network Issue
Wired or Wireless Network Issue
Show Help
For All Fields
Hide Help
For All Fields
Resolve connectivity problems with the campus internet, including wired and wireless issues, slow speeds, or dropped connections.
Room
Please provide the building room number associated with the ticket.
Which option best reflects your reason for this ticket?
If you are unsure of the issue, please select the "Other" option.
Which option best reflects your reason for this ticket?
Unable to connect to the network via Ethernet
Unable to connect to the network via Wi-Fi
Other
If other, please specify.
Which network are you having trouble with?
We only support four networks on Hamilton campus. Please select any that you are having trouble connecting to.
Which network are you having trouble with? (required)
aps-hamilton
eduroam
Hamilton Guest Wi-Fi
Hamilton IoT
Which device or devices are having network problems?
Select which devices are experiencing network issues.
Which device or devices are having network problems? (required)
All-in-one / Desktop
Laptop
Phone
Tablet
Other
If other, please specify.
What operating system does your device run on?
Select which operating system your devices uses. If you are unsure, please choose "Other."
MacOS
Windows
iOS / iPadOS
Android
Other
Short Description
A short description to explain the nature of a ticket.
Detailed Description
Please provide a detailed description of the issue (wired or wireless, when it began, and frequency), and more information on the location of the device if necessary.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
File attachments associated with the ticket.
Browse...
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code