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For faculty and staff using college-owned computers, CrashPlan is LITS’s most reliable solution for protecting and restoring your files in the event of a critical device failure. In most cases, CrashPlan is pre-installed on college-owned devices, and you sign in during the onboarding or computer replacement process. We strongly recommend confirming that the software is installed and that you are signed in because without an active CrashPlan backup, LITS may have no alternative method to recover lost files. In addition to safeguarding your work, the Desktop team relies on CrashPlan to streamline and accelerate the device replacement process when the time comes.
If you do not have CrashPlan installed on your device, please follow the instructions below.
Instructions
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Go to the CrashPlan login page: https://console.us2.crashplan.com/login/#/login
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Enter your Hamilton email address and click Sign In. You will be redirected to the Hamilton Single Sign-On (SSO) page.
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Sign in using your Hamilton username and password.
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After logging in, click Administration in the top menu, then select Download.
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Download the latest installer for your operating system.
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Follow the instructions in the Hamilton Help Desk article to complete sign-in and start your backups: https://helpdesk.hamilton.edu/TDClient/108/Portal/KB/ArticleDet?ID=7839
After installing CrashPlan, you MUST make sure you are signed-in to start your backups. If you need assistance signing in, consult the Signing into CrashPlan article.
More information
Please consult the related articles on the sidebar. If you need more direct assistance with a CrashPlan issue, please open a Software Support ticket here.