Blackboard Learn Support

Blackboard Learn is Hamilton’s learning management system (LMS). Almost every course section at Hamilton will have a corresponding Blackboard course space, which is easily accessible on- or off-campus via My Hamilton (or at https://blackboard.hamilton.edu).  The following pages contain Hamilton-specific information, solutions to common problems, and links to documentation. For further information, please email blackboard@hamilton.edu or call 315-859-4082.

• Tired of the old Blackboard interface? Want to try out the Blackboard of the future?  Check out the completely new Blackboard Ultra and let us know if you’d like to take it for a spin.

• General Login, Enrollment, and Other Questions

• Important start-of-semester tasks (section merges, adding graders, copying course material).

• Blackboard documentation for instructors (also available from the Course Management/Help section of any course menu).

• Blackboard documentation for students (also available from the Tools section of any course).

• See solutions to common problems.

• Please confirm that you are using a compatible browser.

 More information

Students may submit a ticket with the Help Desk to troubleshoot access issue via the following methods:

• Hamilton Help Desk Portal, email helpdesk@hamilton.edu, or call us at 315-859-4181.

Faculty can reach out to the instructional designers via the following methods:

• Hamilton Help Desk Portal (we will forward your request), email blackboard@hamilton.edu, or call 315-859-4735.