Google Maps Error: "We are sorry, but you do not have access to Google Maps."

Summary

This article explains that users who do not opt in to access additional Google Services through their Hamilton Google Workspace account may encounter error messages related to services like Maps, YouTube, and more.

Body

Members of the Hamilton College community automatically have access to these core services:

  • GmailContactsCalendarDriveHangoutsKeep

A curated group of additional Google services are available on an "opt in" basis.  These services currently include:

  • BloggerMapsPhotosYouTube

 Issue

Users are unable to access certain Google Services like Maps, YouTube, etc via their Hamilton Google Workspace account.

 Resolution

User needs to opt-in to use any Google service that is not part of core services like Gmail, Calendar, Drive, etc

  1. The Opt-In form can be found here:

  1. The user needs to scroll to the bottom, check the option to Opt-In and then click the Submit Preference button:

Visual representation of the user agreement for optional services.

Details

Details

Article ID: 1331
Created
Fri 10/25/24 10:56 AM
Modified
Wed 7/23/25 8:02 AM

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This article provides additional information on opting in to additional Google services and links the form for accessing them.

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Request assistance with troubleshooting, installing, configuring, and maintaining software applications used by the Hamilton community.